City of Morristown - (TN)
Municipal electric utility · Tennessee · #839 of 3,199 U.S. utilities by customers · EIA utility #12988
City of Morristown - (TN) is a municipal electric utility serving 16,625 customers in Tennessee. In 2025 it sold 984 gigawatt-hours of electricity for $97.77M in revenue, an average realized rate of 9.93¢ per kWh across all customer classes and 13.40¢ per kWh for residential customers. Its reported service territory covers 1 counties. EIA records its activities as: distribution.
Customers, sales and rates by customer class (2025)
| Class | Customers | Sales (GWh) | Revenue | Avg realized rate | Share of sales |
|---|---|---|---|---|---|
| Residential | 13,571 | 178 | $23.85M | 13.40¢ | |
| Commercial | 3,024 | 310 | $37.88M | 12.20¢ | |
| Industrial | 30 | 496 | $36.04M | 7.27¢ | |
| Total | 16,625 | 984 | $97.77M | 9.93¢ |
Average realized rate = revenue divided by sales as reported on EIA Form 861. It blends fixed charges, demand charges and riders into one per-kWh figure; it is not the utility's tariff rate. Estimated residential bill assumes the average residential customer's actual 2025 usage (1,093 kWh/month).
Five-year trend
| Year | Customers | Sales (GWh) | Revenue | Residential rate |
|---|---|---|---|---|
| 2021 | 15,517 | 872 | $77.20M | 11.67¢ |
| 2022 | 15,876 | 883 | $86.71M | 12.78¢ |
| 2023 | 16,321 | 883 | $83.01M | 12.67¢ |
| 2024 | 16,509 | 924 | $87.23M | 12.74¢ |
| 2025 | 16,625 | 984 | $97.77M | 13.40¢ |
Reliability (2025)
Average outage time (SAIDI): 126 minutes per customer per year
Average outages (SAIFI): 2.51 per customer
Average restoration time (CAIDI): 50 minutes
As reported for Tennessee under the IEEE standard, with major event days included where the standard reports them. Lower is better; see the reliability rankings.
Energy supply (2025)
Net generation: 0.0 GWh
Wholesale power purchased: 1,007 GWh
Winter peak demand: 174 MW
Energy losses: 2.3% of energy handled
Meters & rooftop solar (2025)
Smart (AMI) meters: 100.0% of 16,625 meters
Counties served
Hamblen, TN
Other large utilities in Tennessee
- Nashville Electric Service - 470,927 customers, residential 14.04¢
- City of Memphis - (TN) - 429,095 customers, residential 13.24¢
- Middle Tennessee E M C - 348,660 customers, residential 12.47¢
- Knoxville Utilities Board - 222,350 customers, residential 13.83¢
- City of Chattanooga - (TN) - 202,061 customers, residential 12.92¢
- Volunteer Electric Coop - 129,770 customers, residential 13.08¢
- Cumberland Elec Member Corp - 113,734 customers, residential 13.76¢
- City of Clarksville - (TN) - 86,998 customers, residential 13.67¢
All Tennessee utilities and rates
Source: U.S. Energy Information Administration, Form EIA-861 2025 (filed by the utility; figures as published). Utility #12988 in the EIA frame.