Nashville Electric Service
Municipal electric utility · Tennessee · #87 of 3,199 U.S. utilities by customers · EIA utility #13216
Nashville Electric Service is a municipal electric utility serving 470,927 customers in Tennessee. In 2025 it sold 12,343 gigawatt-hours of electricity for $1.60B in revenue, an average realized rate of 12.93¢ per kWh across all customer classes and 14.04¢ per kWh for residential customers. Its reported service territory covers 7 counties. EIA records its activities as: distribution.
Customers, sales and rates by customer class (2025)
| Class | Customers | Sales (GWh) | Revenue | Avg realized rate | Share of sales |
|---|---|---|---|---|---|
| Residential | 424,808 | 5,301 | $744.28M | 14.04¢ | |
| Commercial | 46,070 | 6,199 | $785.89M | 12.68¢ | |
| Industrial | 49 | 843 | $66.25M | 7.86¢ | |
| Total | 470,927 | 12,343 | $1.60B | 12.93¢ |
Average realized rate = revenue divided by sales as reported on EIA Form 861. It blends fixed charges, demand charges and riders into one per-kWh figure; it is not the utility's tariff rate. Estimated residential bill assumes the average residential customer's actual 2025 usage (1,040 kWh/month).
Five-year trend
| Year | Customers | Sales (GWh) | Revenue | Residential rate |
|---|---|---|---|---|
| 2021 | 427,804 | 11,741 | $1.29B | 11.96¢ |
| 2022 | 436,995 | 12,075 | $1.47B | 13.15¢ |
| 2023 | 451,476 | 11,552 | $1.42B | 13.44¢ |
| 2024 | 463,455 | 12,103 | $1.49B | 13.47¢ |
| 2025 | 470,927 | 12,343 | $1.60B | 14.04¢ |
Reliability (2025)
Average outage time (SAIDI): 0 minutes per customer per year
Average outages (SAIFI): 0.00 per customer
Average restoration time (CAIDI): — minutes
As reported for Tennessee under the IEEE standard, with major event days included where the standard reports them. Lower is better; see the reliability rankings.
Energy supply (2025)
Net generation: 0.0 GWh
Wholesale power purchased: 12,739 GWh
Winter peak demand: 2,841 MW
Energy losses: 2.9% of energy handled
Meters & rooftop solar (2025)
Smart (AMI) meters: 99.9% of 470,927 meters
Counties served
Cheatham, TNDavidson, TNRobertson, TNRutherford, TNSumner, TNWilliamson, TNWilson, TN
Other large utilities in Tennessee
- City of Memphis - (TN) - 429,095 customers, residential 13.24¢
- Middle Tennessee E M C - 348,660 customers, residential 12.47¢
- Knoxville Utilities Board - 222,350 customers, residential 13.83¢
- City of Chattanooga - (TN) - 202,061 customers, residential 12.92¢
- Volunteer Electric Coop - 129,770 customers, residential 13.08¢
- Cumberland Elec Member Corp - 113,734 customers, residential 13.76¢
- City of Clarksville - (TN) - 86,998 customers, residential 13.67¢
- Duck River Elec Member Corp - 86,055 customers, residential 13.59¢
All Tennessee utilities and rates
Source: U.S. Energy Information Administration, Form EIA-861 2025 (filed by the utility; figures as published). Utility #13216 in the EIA frame.