El Paso Electric Co
Investor Owned electric utility · Texas · #88 of 3,199 U.S. utilities by customers · EIA utility #5701
El Paso Electric Co is a investor owned electric utility serving 470,748 customers in New Mexico, Texas. In 2025 it sold 8,642 gigawatt-hours of electricity for $872.18M in revenue, an average realized rate of 10.09¢ per kWh across all customer classes and 13.01¢ per kWh for residential customers. Its reported service territory covers 7 counties. EIA records its activities as: generation, transmission, buying transmission, distribution, wholesale marketing.
Customers, sales and rates by customer class (2025)
| Class | Customers | Sales (GWh) | Revenue | Avg realized rate | Share of sales |
|---|---|---|---|---|---|
| Residential | 417,578 | 3,472 | $451.88M | 13.01¢ | |
| Commercial | 53,115 | 4,098 | $368.71M | 9.00¢ | |
| Industrial | 55 | 1,072 | $51.59M | 4.81¢ | |
| Total | 470,748 | 8,642 | $872.18M | 10.09¢ |
Average realized rate = revenue divided by sales as reported on EIA Form 861. It blends fixed charges, demand charges and riders into one per-kWh figure; it is not the utility's tariff rate. Estimated residential bill assumes the average residential customer's actual 2025 usage (693 kWh/month).
Operations by state
| State | Customers | Sales (GWh) | Residential rate |
|---|---|---|---|
| Texas | 360,570 | 6,813 | 13.86¢ |
| New Mexico | 110,178 | 1,829 | 10.34¢ |
Five-year trend
| Year | Customers | Sales (GWh) | Revenue | Residential rate |
|---|---|---|---|---|
| 2021 | 445,647 | 8,124 | $847.46M | 12.71¢ |
| 2022 | 455,303 | 8,385 | $1.02B | 14.62¢ |
| 2023 | 456,306 | 8,673 | $884.88M | 12.60¢ |
| 2024 | 459,472 | 8,656 | $867.61M | 12.67¢ |
| 2025 | 470,748 | 8,642 | $872.18M | 13.01¢ |
Reliability (2025)
Average outage time (SAIDI): 55 minutes per customer per year
Average outages (SAIFI): 0.86 per customer
Average restoration time (CAIDI): 64 minutes
As reported for Texas under the IEEE standard, with major event days included where the standard reports them. Lower is better; see the reliability rankings.
Energy supply (2025)
Net generation: 10,821 GWh
Wholesale power purchased: 3,968 GWh
Winter peak demand: 1,235 MW
Energy losses: 2.6% of energy handled
Meters & rooftop solar (2025)
Smart (AMI) meters: 99.5% of 524,543 meters
Customer-sited generation (net metering): 40,003 installations, 223.4 MW of capacity
Counties served
Culberson, TXDona Ana, NMEl Paso, TXHudspeth, TXLuna, NMOtero, NMSierra, NM
Other large utilities in Texas
- TXU Energy Retail Co, LLC - 1,867,539 customers, residential 19.36¢
- Reliant Energy Retail Services - 1,646,366 customers, residential 18.38¢
- City of San Antonio - (TX) - 986,641 customers, residential 12.40¢
- Austin Energy - 577,889 customers, residential 13.14¢
- Entergy Texas Inc. - 531,824 customers, residential 13.89¢
- Pedernales Electric Coop, Inc - 474,954 customers, residential 12.75¢
- Just Energy - 474,201 customers, residential 16.82¢
- US Retailers, LLC - 456,512 customers, residential 15.77¢
Source: U.S. Energy Information Administration, Form EIA-861 2025 (filed by the utility; figures as published). Utility #5701 in the EIA frame.