City of Chicopee - (MA)
Municipal electric utility · Massachusetts · #596 of 3,199 U.S. utilities by customers · EIA utility #3477
City of Chicopee - (MA) is a municipal electric utility serving 26,077 customers in Massachusetts. In 2025 it sold 450 gigawatt-hours of electricity for $73.84M in revenue, an average realized rate of 16.40¢ per kWh across all customer classes and 16.21¢ per kWh for residential customers. Its reported service territory covers 1 counties. EIA records its activities as: generation, transmission, buying transmission, distribution, wholesale marketing.
Customers, sales and rates by customer class (2025)
| Class | Customers | Sales (GWh) | Revenue | Avg realized rate | Share of sales |
|---|---|---|---|---|---|
| Residential | 23,231 | 202 | $32.80M | 16.21¢ | |
| Commercial | 2,806 | 125 | $22.11M | 17.70¢ | |
| Industrial | 40 | 123 | $18.93M | 15.40¢ | |
| Total | 26,077 | 450 | $73.84M | 16.40¢ |
Average realized rate = revenue divided by sales as reported on EIA Form 861. It blends fixed charges, demand charges and riders into one per-kWh figure; it is not the utility's tariff rate. Estimated residential bill assumes the average residential customer's actual 2025 usage (726 kWh/month).
Five-year trend
| Year | Customers | Sales (GWh) | Revenue | Residential rate |
|---|---|---|---|---|
| 2021 | 25,984 | 446 | $56.85M | 13.07¢ |
| 2022 | 26,014 | 442 | $69.56M | 16.09¢ |
| 2023 | 26,438 | 429 | $70.13M | 16.80¢ |
| 2024 | 26,052 | 438 | $68.90M | 16.16¢ |
| 2025 | 26,077 | 450 | $73.84M | 16.21¢ |
Reliability (2025)
Average outage time (SAIDI): 12 minutes per customer per year
Average outages (SAIFI): 0.10 per customer
Average restoration time (CAIDI): 115 minutes
As reported for Massachusetts under the IEEE standard, with major event days included where the standard reports them. Lower is better; see the reliability rankings.
Energy supply (2025)
Net generation: 1.2 GWh
Wholesale power purchased: 347 GWh
Winter peak demand: 82 MW
Energy losses: 3.0% of energy handled
Meters & rooftop solar (2025)
Smart (AMI) meters: 97.3% of 26,077 meters
Customer-sited generation (net metering): 63 installations, 1.9 MW of capacity
Counties served
Hampden, MA
Other large utilities in Massachusetts
- Constellation NewEnergy, Inc - 1,541,139 customers, residential 12.92¢
- Direct Energy Services - 1,310,067 customers, residential 14.56¢
- Massachusetts Electric Co - 486,042 customers, residential 33.66¢
- First Point Power, LLC - 353,137 customers, residential 13.82¢
- NSTAR Electric Company - 340,640 customers, residential 21.49¢
- Clearview Electric Inc. - 64,976 customers, residential 14.61¢
- City of Taunton - (MA) - 40,045 customers, residential 18.81¢
- Town of Reading - (MA) - 28,337 customers, residential 19.95¢
All Massachusetts utilities and rates
Source: U.S. Energy Information Administration, Form EIA-861 2025 (filed by the utility; figures as published). Utility #3477 in the EIA frame.