Puget Sound Energy Inc
Investor Owned electric utility · Washington · #30 of 3,199 U.S. utilities by customers · EIA utility #15500
Puget Sound Energy Inc is a investor owned electric utility serving 1,251,330 customers in Washington. In 2025 it sold 21,195 gigawatt-hours of electricity for $3.46B in revenue, an average realized rate of 16.31¢ per kWh across all customer classes and 17.01¢ per kWh for residential customers. Its reported service territory covers 8 counties. EIA records its activities as: generation, transmission, buying transmission, distribution, wholesale marketing.
Customers, sales and rates by customer class (2025)
| Class | Customers | Sales (GWh) | Revenue | Avg realized rate | Share of sales |
|---|---|---|---|---|---|
| Residential | 1,104,338 | 11,434 | $1.94B | 17.01¢ | |
| Commercial | 143,846 | 8,702 | $1.36B | 15.66¢ | |
| Industrial | 3,145 | 1,041 | $146.60M | 14.08¢ | |
| Transportation | 1 | 17.3 | $2.64M | 15.21¢ | |
| Total | 1,251,330 | 21,195 | $3.46B | 16.31¢ |
Average realized rate = revenue divided by sales as reported on EIA Form 861. It blends fixed charges, demand charges and riders into one per-kWh figure; it is not the utility's tariff rate. Estimated residential bill assumes the average residential customer's actual 2025 usage (863 kWh/month).
Five-year trend
| Year | Customers | Sales (GWh) | Revenue | Residential rate |
|---|---|---|---|---|
| 2021 | 1,196,753 | 21,037 | $2.35B | 11.48¢ |
| 2022 | 1,210,290 | 21,613 | $2.50B | 11.76¢ |
| 2023 | 1,223,116 | 21,166 | $2.73B | 13.30¢ |
| 2024 | 1,238,036 | 21,162 | $2.99B | 14.63¢ |
| 2025 | 1,251,330 | 21,195 | $3.46B | 17.01¢ |
Reliability (2025)
Average outage time (SAIDI): 580 minutes per customer per year
Average outages (SAIFI): 1.60 per customer
Average restoration time (CAIDI): 362 minutes
As reported for Washington under the IEEE standard, with major event days included where the standard reports them. Lower is better; see the reliability rankings.
Energy supply (2025)
Net generation: 12,035 GWh
Wholesale power purchased: 19,668 GWh
Winter peak demand: 4,629 MW
Energy losses: 4.4% of energy handled
Meters & rooftop solar (2025)
Smart (AMI) meters: 99.7% of 1,313,535 meters
Customer-sited generation (net metering): 28,501 installations, 236.1 MW of capacity
This utility also reported 116 delivery-only customers (2,278 GWh delivered) in 2025. Delivery figures are excluded from the totals above because the same electricity is also reported by the energy supplier - see Methodology.
Counties served
Island, WAKing, WAKitsap, WAKittitas, WAPierce, WASkagit, WAThurston, WAWhatcom, WA
Other large utilities in Washington
- City of Seattle - (WA) - 525,040 customers, residential 14.74¢
- Avista Corp - 424,411 customers, residential 13.37¢
- PUD No 1 of Snohomish County - (WA) - 385,159 customers, residential 12.08¢
- PUD No 1 of Clark County - (WA) - 243,809 customers, residential 10.63¢
- City of Tacoma - (WA) - 200,438 customers, residential 11.45¢
- PUD No 1 of Benton County - 58,679 customers, residential 9.13¢
- PUD No 2 of Grant County - (WA) - 56,753 customers, residential 6.17¢
- PUD No 1 of Cowlitz County - 54,269 customers, residential 9.23¢
All Washington utilities and rates
Source: U.S. Energy Information Administration, Form EIA-861 2025 (filed by the utility; figures as published). Utility #15500 in the EIA frame.