North Arkansas Elec Coop, Inc
Cooperative electric utility · Arkansas · #433 of 3,199 U.S. utilities by customers · EIA utility #13676
North Arkansas Elec Coop, Inc is a cooperative electric utility serving 39,225 customers in Arkansas. In 2025 it sold 653 gigawatt-hours of electricity for $85.57M in revenue, an average realized rate of 13.11¢ per kWh across all customer classes and 14.17¢ per kWh for residential customers. Its reported service territory covers 7 counties. EIA records its activities as: distribution.
Customers, sales and rates by customer class (2025)
| Class | Customers | Sales (GWh) | Revenue | Avg realized rate | Share of sales |
|---|---|---|---|---|---|
| Residential | 36,595 | 444 | $62.91M | 14.17¢ | |
| Commercial | 2,620 | 109 | $13.62M | 12.45¢ | |
| Industrial | 10 | 99.4 | $9.04M | 9.10¢ | |
| Total | 39,225 | 653 | $85.57M | 13.11¢ |
Average realized rate = revenue divided by sales as reported on EIA Form 861. It blends fixed charges, demand charges and riders into one per-kWh figure; it is not the utility's tariff rate. Estimated residential bill assumes the average residential customer's actual 2025 usage (1,011 kWh/month).
Five-year trend
| Year | Customers | Sales (GWh) | Revenue | Residential rate |
|---|---|---|---|---|
| 2021 | 37,922 | 626 | $77.28M | 13.22¢ |
| 2022 | 38,259 | 658 | $86.10M | 13.99¢ |
| 2023 | 38,609 | 614 | $73.63M | 13.18¢ |
| 2024 | 38,978 | 625 | $73.78M | 12.86¢ |
| 2025 | 39,225 | 653 | $85.57M | 14.17¢ |
Reliability (2025)
Average outage time (SAIDI): 740 minutes per customer per year
Average outages (SAIFI): 2.63 per customer
Average restoration time (CAIDI): 281 minutes
As reported for Arkansas under the IEEE standard, with major event days included where the standard reports them. Lower is better; see the reliability rankings.
Energy supply (2025)
Net generation: — GWh
Wholesale power purchased: 694 GWh
Winter peak demand: 212 MW
Energy losses: 5.8% of energy handled
Meters & rooftop solar (2025)
Smart (AMI) meters: 0.0% of 39,225 meters
Customer-sited generation (net metering): 346 installations, 4.3 MW of capacity
Counties served
Baxter, ARFulton, ARIzard, ARLawrence, ARMarion, ARSharp, ARStone, AR
Other large utilities in Arkansas
- Entergy Arkansas LLC - 737,063 customers, residential 13.36¢
- Carroll Electric Coop Corp - (AR) - 125,120 customers, residential 13.43¢
- First Electric Coop Corp - 105,652 customers, residential 12.93¢
- Ozarks Electric Coop Corp - (AR) - 92,623 customers, residential 13.88¢
- Arkansas Valley Elec Coop Corp - 64,000 customers, residential 14.09¢
- City Water and Light Plant - (AR) - 40,997 customers, residential 7.14¢
- City of North Little Rock - (AR) - 40,750 customers, residential 12.49¢
- Conway Corporation - 34,677 customers, residential 9.49¢
All Arkansas utilities and rates
Source: U.S. Energy Information Administration, Form EIA-861 2025 (filed by the utility; figures as published). Utility #13676 in the EIA frame.