JEA
Municipal electric utility · Florida · #72 of 3,199 U.S. utilities by customers · EIA utility #9617
JEA is a municipal electric utility serving 540,950 customers in Florida. In 2025 it sold 12,980 gigawatt-hours of electricity for $1.57B in revenue, an average realized rate of 12.07¢ per kWh across all customer classes and 13.84¢ per kWh for residential customers. Its reported service territory covers 4 counties. EIA records its activities as: generation, transmission, distribution.
Customers, sales and rates by customer class (2025)
| Class | Customers | Sales (GWh) | Revenue | Avg realized rate | Share of sales |
|---|---|---|---|---|---|
| Residential | 479,288 | 6,081 | $841.90M | 13.84¢ | |
| Commercial | 61,463 | 4,247 | $485.19M | 11.43¢ | |
| Industrial | 198 | 2,648 | $239.40M | 9.04¢ | |
| Transportation | 1 | 4.0 | $392.70K | 9.94¢ | |
| Total | 540,950 | 12,980 | $1.57B | 12.07¢ |
Average realized rate = revenue divided by sales as reported on EIA Form 861. It blends fixed charges, demand charges and riders into one per-kWh figure; it is not the utility's tariff rate. Estimated residential bill assumes the average residential customer's actual 2025 usage (1,057 kWh/month).
Five-year trend
| Year | Customers | Sales (GWh) | Revenue | Residential rate |
|---|---|---|---|---|
| 2021 | 497,021 | 12,065 | $1.22B | 11.50¢ |
| 2022 | 506,581 | 12,473 | $1.58B | 14.17¢ |
| 2023 | 515,515 | 12,295 | $1.44B | 13.21¢ |
| 2024 | 531,883 | 12,873 | $1.40B | 12.43¢ |
| 2025 | 540,950 | 12,980 | $1.57B | 13.84¢ |
Reliability (2025)
Average outage time (SAIDI): 49 minutes per customer per year
Average outages (SAIFI): 0.95 per customer
Average restoration time (CAIDI): 51 minutes
As reported for Florida under the Other standard, with major event days included where the standard reports them. Lower is better; see the reliability rankings.
Energy supply (2025)
Net generation: 12,341 GWh
Wholesale power purchased: 1,240 GWh
Winter peak demand: 2,968 MW
Energy losses: 3.9% of energy handled
Meters & rooftop solar (2025)
Smart (AMI) meters: 100.0% of 540,950 meters
Customer-sited generation (net metering): 6,713 installations, 67.6 MW of capacity
Counties served
Clay, FLDuval, FLNassau, FLSt Johns, FL
Other large utilities in Florida
- Florida Power & Light Co - 6,013,740 customers, residential 14.62¢
- Duke Energy Florida, LLC - 2,037,985 customers, residential 18.36¢
- Tampa Electric Co - 861,413 customers, residential 17.32¢
- Orlando Utilities Comm - 288,492 customers, residential 13.22¢
- Lee County Electric Coop, Inc - (FL) - 267,019 customers, residential 14.20¢
- Sumter Electric Coop, Inc - 264,730 customers, residential 14.98¢
- Withlacoochee River Elec Coop - 255,506 customers, residential 13.70¢
- Clay Electric Cooperative, Inc - (FL) - 197,309 customers, residential 14.02¢
All Florida utilities and rates
Source: U.S. Energy Information Administration, Form EIA-861 2025 (filed by the utility; figures as published). Utility #9617 in the EIA frame.